In the commercial sector there are a number of content management systems (CMS), which are primarily suited for use in a business-critical corporate environment.
Commercial content management systems with server architecture and interfaces are generally special “home-grown” developments of the respective vendor Through “vendor lock-in”, expanding a feature is usually only possible if customer demand for that feature is big enough. Customized solutions and expansions can usually only be realized very badly or at extremely high costs with commercial CMS.
The integration of an Enterprise CMS by special service providers is often associated with high costs. On the one hand, the expenses depend on the complexity of the CMS and on the other hand on the respective adjustments. In addition, software license fees and investment in the purchase of special hardware may be incurred to optimize the system. Commercial vendors usually provide comprehensive service and support, but only for the system components offered. Individually tailor-made features are often not possible or extremely costly due to legacy architectures.
The IT- and software industry is facing upheavals – particularly commercial CMS vendors have been affected in recent years: Many established products have been bought by competitors (e.g. Gauss, RedDot, Vignette, Interwoven). The long-term continuation of these product lines is often uncertain. If a solution disappears from the market, it becomes increasingly difficult for the user to obtain expert advice or support for the CMS. To make matters worse, commercial solutions often do not have really large installation numbers.
However, this threat does not exist with an established Open Source Enterprise Web content management system such as TYPO3 or Drupal, which is continuously developed by a global community of independent companies, developers and designers.
In contrast to the solutions of commercial providers, Open Source software combines all the advantages of commercial and Open Source web solutions: high-quality source code, stable and high performance, and a high level of security against hacker attacks or hijacking of business-critical corporate sites.
In addition, an Open Source CMS solution such as TYPO3 is significantly more future-proof than a commercial one: Unlike a commercial company, an Open Source project can’t disappear completely from the market – at most a single service provider.
Since the software is constantly being improved by thousands of supporters worldwide, a disappearance from the market is almost impossible. And since the know-how is freely available, it is possible to switch to another specialist at any time, without the corporate CMS being in serious danger. In the worst case – such as in the case of insolvency – a commercial product does not guarantee this possibility of changing vendors.
The decisive advantage of an Open Source CMS solution is not the better scalability or more design freedom, but rather the lower costs.