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A lot has happened since 2008 when AOE and congstar joined forces – both in the telco market and in terms of technology. How can new products be released on the market quickly, despite complex background processes? And how does congstar manage to balance act between its own innovation-driven aspirations and the safety-focused rules of its parent company Deutsche Telekom? Just some of the questions that have been answered during the strategic partnership between congstar and AOE. This case study provides insights into the history of the partnership and explains the change from a monolithic application to a microservices approach.
thanks to microservice
architecture and agility
thanks to customer self-care
and personalization
thanks to years of understanding
the business case
Co-creation since 2008: congstar and AOE have repeatedly and rapidly adapted the e-commerce and distribution platform to the latest requirements of the saturated telco market.
Thanks to the microservice architecture and agile working methods, new features can go live quickly, contributing to high long-term customer satisfaction. This was confirmed by the repeated award as “mobile provider of the year” from the trade magazine connect. Aside from the customer-facing channels (online shop and customer self-care area), the solution also integrates the systems for distribution partners and apps. AOE has supported the mobile provider from the beginning with establishing agile methods and implementing innovations. The result is a future-oriented, scalable, cloud-based platform and trusted collaboration at eye level.
How can I digitalize my business model and thus make it faster, more efficient, and above all more customer-oriented? Commerz Real has successfully answered this question and opened up new business segments.
We're keen to hear from you on how
we can help you solve your digital
challenges and prepare for change.
