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Airport

Airport


Reinvigorating vital
non-aeronautical revenues.
We set benchmarks.

Passenger behavior has changed drastically. We help airports significantly enhance and recover lost non-aeronautical revenues through our subscription-based digital commerce solutions. We enable airports to better control their passengers’ experiences and create long-term direct-to-passenger relationships.

Seamless.
Touchless.
Loved by Passengers.

For Travelers

Plan your airport shopping, pre-order food, accelerate your airport experience. Experience seamless digital services – just as we all like it.

For Airports

Create a powerful, managed ecosystem, encompassing premium luxury shopping, services and other traveller engagement opportunities.

For Brands

Provide opportunities to reach new audiences at relevant touchpoints, increasing awareness and driving higher conversions based on data and insights.

Meet Omnevo: The only end-to-end integrated
solution allowing airports to conquer any channel

Build true direct-to-passenger relationships. Sell your entire retail offering digitally. Sell services, create experiences and build innovative new digital revenue models.

Passengers are no longer primarily impulse-driven. Prepare for the new generation of omni-connected passengers, that want choice, transparency and convenience at their fingerpoints. Before, after and during their travels. Transform shopping into a digital delight for your passengers with a vastly enhanced range of available brands and products. Offer multiple fulfillment options seamlessly. Unparalleled convenience based on a simplified software subscription model.
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Thereby delighting travellers
with unparalleled convenience

The digital airport experience should not be a disconnected array of siloed platforms, apps and payment methods. Passengers want convenience, ease-of-use and personal service.

Provide a vastly superior traveler engagement and digital shopping experiences. We will integrate the silos, provide a single-customer view and analyze and track your customer behavior across all platforms. Whether customers book parking, create flight update reminders, shop in luxury stores or use their loyalty points to pre-order from your airport restaurants, our solution can help. 

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COVID-19 has accelerated the adoption of
E-Commerce by 5-10 years in just 4 months

The Digital Airport Commerce
Ecosystem – Whitepaper

Read our whitepaper on "The Digital Airport Commerce Ecosystem" and learn how stakeholders in the travel retail industry – airports, airlines, brands and duty-free operators – can all benefit from digitalization. Our experts explain approaches and use cases for a successful collaborative digital business that we named the “Quaternity of Travel Retail”, and which will transform current flawed models into future opportunities.

Download Whitepaper

Omnevo feature highlights

Personalized Experience

Everything the passenger needs – anything, anytime, anywhere.

Supply Chain

End-to-end solution along the complete supply chain including order management and various fulfillment options.

Pre-order & Pre-select

Complete product range of all airport retailers on one platform.

Premium & Luxury Retail

Outstanding shopping experience enables selling of premium products.

Targeted campaigns

Personalized offers at the right time and right place.

Data-driven E-Commerce

Personalized content and offers based on passenger interests.

Global Fulfillment

Delivery options to gate, lounge, seat, or home.

Loyalty Earn & Burn

Burn loyalty points through shopping opportunities that create additional value for users.

Multi-Merchant Management

All airport retailers and products on one platform.

Ensuring customer success

Case Study Heathrow Boutique:
Omnichannel luxury at its best


Read the Case Study

Case Study Auckland Airport:
Tax-free downtown shopping, on-airport fulfillment


Read the Case Study

Case Study Frankfurt Airport:
The world's first omnichannel airport


Read the Case Study
Jayne Wear

Jayne Wear

Omnichannel Manager / Auckland Airport
There's no doubt that the pandemic has been an extremely challenging time for the airport retail industry and COVID-19 has turbo-charged the shift to online shopping. An evident need for our airport to harness on these changes."

Get in touch with our Omnevo team

Michael Raasch
Kacper Potega
Daniel Haller

Get in touch

We're keen to hear from you on how
we can help you solve your digital
challenges and prepare for change.