Business

How CSPs Can Get the Most from Their Data

Data forms the basis for better understanding customers, their behavior, and their current and future needs. Here is how Communication Service Providers (CSPs) can get the most from their data!

AOE

Digitalization for Greater Sustainability in Supply Chain Management

Digital product passport in retail: Tap in the potential for more sustainability through increased transparency about the origin & recyclability of products.

Business

How CSPs can successfully implement new business initiatives despite legacy systems and ongoing operation

Technology plays a decisive role in a CSP’s recipe for success. Stefan Rotsch shares insights on how to quickly adapt business processes despite running old IT systems.

AOE press releases

Success Factor Customer Experience: Customer Journey Analytics for Better Customer Satisfaction

How CSPs increase customer satisfaction based on data.

AOE press releases

AOE becomes member of TM Forum

AOE, one of Germany's leading agile software service providers, joins TM Forum (TMF), a global industry association of telecommunications- and IT-consulting companies.

Business

Search & Machine Learning: More Sales for Your Online Shop

The better the search, the more satisfied the customers – and in the end, of course this affects sales. But what characterizes a good search, and what roles can AI and ML play?

Healthcare

kma online: Security in healthcare – suitable for everyday use & GDPR-compliant

In order to tap the potential of digitalization projects in the healthcare sector, effective cybersecurity is essential. Here's how hospitals, health insurance companies & associations can solve typical security challenges.

Telecommunications

Innovation & security: Here’s how CSPs can successfully implement new functions despite old systems and ongoing operation

In the telco industry, initiatives often fail due to monolithic IT systems. Read here how composable business allows CSPs to quickly adapt to current market trends.