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Four steps to a successful "composable business" model: Interviews, insights and strategies for the telecommunications provider of tomorrow.
A dynamic market and decreasing customer loyalty: Permanent change shapes today's telco industry.
We show communication service providers (CSPs) how to set up their organization in a way that enables them to react quickly and flexibly to changes – even in an unknown future.
In our telco trendbook, wie give CIOs, CTOs, CMOs and CPOs of telecommunication companies hands-on recommendations to boost their corporate success on various levels, for example customer loyalty, finance, corporate culture and IT.
The core of the recommendations is the concept of "composable business", which was first developed by the market research and consulting firm Gartner: This is a strategy that equips companies with the agility they need to adapt their business model and processes comprehensively to new conditions.
In cooperation with People at Work Systems, we compiled our knowledge and expertise from years of experience in the telecommunications industry in four chapters:
Data forms the basis for better understanding customers, their behavior, and their current and future needs. Here is how Communication Service Providers (CSPs) can get the most from their data!
Digital product passport in retail: Tap in the potential for more sustainability through increased transparency about the origin & recyclability of products.