Is your product failing to excite your customers as expected? Would you like to better understand your target audience or find out if your app's new features are well-received? User testing provides a valuable way to answer such questions. However, there is often a fundamental misunderstanding at play: companies tend to focus on "convincing customers to act" instead of "developing products that customers truly want." How can we change that? Whether for new or existing products, every company should regularly test and evaluate its offerings in the real world to ensure they are relevant, useful, and captivating for the target audience.
Our goal is to equip you with knowledge and methods in the field of usability and user experience (UX) research. We provide you with tools and processes, helping you choose the right strategies to incorporate users more effectively into your product development process.
This training is ideal for Product Owners, product teams, and designers—or anyone involved in “working on the product” but without access to dedicated consumer insights or UX research departments/functions.
This training imparts both theoretical and practical experience in the following areas:
We’ll show you how to organize insightful user tests with minimal resources, uncover customer needs, test prototypes, and optimize them effectively. You’ll also receive a practical checklist to help you prepare for and conduct user tests seamlessly.
Agenda:
Christina has many years of expertise in user and brand research as well as strategy consulting. As managing director of ENNOstudio (part of AOE), she develops sustainable strategies for end customers, using qualitative and quantitative research methods to explore target group needs and for product and brand development. She has already applied her research expertise and target group know-how in numerous product development, ideation, and brand workshops.
Before joining ENNOstudio (part of AOE), Janine worked for over 10 years in qualitative market research. She has in-depth knowledge of all aspects of user research and regularly applies this to projects involving idea generation, target group understanding, product improvement, and brand strategies. As a Senior Consumer Insights Specialist at ENNOstudio (part of AOE), she implements user research in design, product optimization, and brand development processes and provides collaborators with the necessary tools for implementation.
HR & AOE Academy Strategy Lead