The telecommunications industry, more than any other, has seen its traditional revenues rebuilt over the past 12 months. Yet the seismic changes brought about by the Corona pandemic showed that Communication Service Providers (CSPs) that respond agilely to unpredictable events overcome crises better.
What does this mean for Telco CIOs? They should maintain the current momentum created from the exceptional situation to drive an IT strategy built on digital business initiatives that address complex and dynamic business needs, allow rapid iteration to handle changing business requirements, and reduce innovation costs and risks. Time for Composable Commerce!
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