User Research

Build what your users actually need

User Research is not a one-time checkbox; it is the ongoing engine that powers successful products. Through methods like in-depth interviews, usability testing, observation and data-based analysis, we replace guesswork with evidence.

Why user research isn't optional

Fixing it Early Saves 100x

This continuous feedback loop allows us to validate features before we build and refine them after launch. The result is a product that evolves with your market, minimizing development waste and maximizing user satisfaction at every stage of the lifecycle. User research in early phases can cut development time by 33–50%. Fixing bugs or usability issues discovered post-launch can cost up to 100× more than during the design phase.

What AOE will help you achieve

Validated product ideas

Avoid costly detours by testing ideas before committing to development

Increased user satisfaction

Deliver digital experiences that truly meet the expectations and needs of your users

Reduced development risk

Identify usability issues and misalignments early, before they become expensive

Clarity for stakeholders

Create shared understanding across teams with user-driven insights

Faster time-to-market

Prioritized and tested concepts speed up the development process

Seamless integration

Our research process fits into your existing product workflows

food for thought

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FAQ

Frequently asked questions

How does AOE conduct user research and insights for digital products?
What do I take away from the user research phase?
How can user research actually help me save money?
well connected

Our partner network

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Who we helped

Recent case studies

The success stories that showcase our commitment to excellence in digitalization and highlight the trust our clients place in our expertise

Bluecode

Simplifying Payments and Beyond through User-Centered UX

BARMER

Building an accessible and responsive learning platform

What other people say

Voices from Our Customers

"

AOE helps the company successfully improve their page impression, conversion rate, and brand awareness. They're a team that delivers high-quality outputs on time. Further, virtual meetings ensure that communication is smooth throughout.

"

Dr. Frederike Escher, Head of User Centered Design at BARMER
Dr. Frederike Escher

Head of User Centered Design

 /

BARMER

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Contact us

Do you have general questions about our services, or would you like to implement a project with us? Please fill out the form, and we will get back to you immediately.

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Oops! Something went wrong while submitting the form.

Contact us DE

Do you have general questions about our services, or would you like to implement a project with us? Please fill out the form, and we will get back to you immediately.