A co-creation app for the city of Vienna & the concerns of its residents
The "Sag's Wien" app, developed for the City of Vienna, facilitates direct communication between residents and the city administration. The app allows users to report issues quickly and intuitively, track the status of their reports, and receive updates via push notifications. Implemented within 5 months, the app enhances civic engagement and supports Vienna's digital transformation efforts.
Challenge:
A Co-Creation app for the city of Vienna & the concerns facing its residents
Outcome:
Enhanced city communication & citizen-focused services through mobile co-creation
Outcomes
Enhanced Communication
Improved dialogue between residents and city administration
Mobile and Personal
Made the city more accessible and responsive through the app
User-Friendly Reporting
Allowed residents to report issues easily via smartphone
Intro
Challenge
How can communication with the city and its residents be promoted? On the path to making the city of Vienna more digital and accessible, the goal was set to engage more with its residents and to help shape the city. With the consequently developed “Sag’s Wien” (Tell Vienna) app, the City of Vienna became more mobile, more personal, more connected - and the joint dialogue between citizens and the administration was made better.The design & implementation of the “Sag’s Wien” app took only 5 months. To promote new agile ways of working, we have set up the digital innovation lab “PACE”.
Solution
Quotes
Business benefits
Management Summary
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