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The telecommunications industry, more than any other, has seen its traditional revenues rebuilt over the past 12 months. Yet the seismic changes brought about by the Corona pandemic showed that Communication Service Providers (CSPs) that respond agilely to unpredictable events overcome crises better.
What does this mean for Telco CIOs? They should maintain the current momentum created from the exceptional situation to drive an IT strategy built on digital business initiatives that address complex and dynamic business needs, allow rapid iteration to handle changing business requirements, and reduce innovation costs and risks. Time for Composable Commerce!
More about this in this article, which first appeared on IT-Daily.net. We appreciate your feedback and sharing the article.
Exploit potential now: How CSPs can quickly secure and implement fiber rollout projects with a digital pre-marketing & customer portal.
Composable business is an interplay of IT architecture, technological solutions and the corresponding mindset. Steven Bailey explains in an article at ComputerWeekly why exactly this enables telco companies to make a push toward digitization.
Knowledge of products that are frequently bought together enables companies to offer their product range in a targeted and customer-oriented manner. In etailment, Steven Bailey & Steffen Kopmeier explain how.