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Europe’s largest telecommunications company, Deutsche Telekom AG, has appointed AOE to develop customer portals for fiber optic connections such as “Fiber to the Home” (FTTH). With FTTH, the fiber optic cable is to be laid directly into the rooms of homes, apartment buildings and businesses.
AOE, a global provider of digital transformation solutions and digital business models, was selected to develop the portals and backend services for pre-marketing to owners and end users.
In the pre-marketing portal, customers can select tariffs and hardware after a successful availability check and are then digitally supported until the fiber optic expansion and connection have been carried out successfully. For example, customers and owners are continuously informed about the progress of pre-marketing efforts in their expansion area and are subsequently informed about local, on-site expansion.
AOE supports Deutsche Telekom in the joint development of agile business processes and development methods and contributes its extensive experience in the use of Open Source technologies and in the development of modern microservice-oriented software architectures to the project.
“For more than ten years we have been working exclusively and with great success with agile processes and software development methods,” says Kian Gould, CEO and founder of AOE. “Our experience has shown that an agile environment leads to sustainable success much more frequently than traditional processes and classic software development.” According to Gould, independent studies also prove the advantages of an agile approach.
Retailers need to be as flexible as possible with their digital commerce solution. This means moving away from questions such as "buy or build" and "B2C or B2B" and instead taking advantage from the best of all worlds.
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