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Insights / Business

"Land and Expand": In 5 steps to an end-to-end customer experience (in German)

September 15, 2020
About the author Steven BaileySteven Bailey
Chief Strategy Officer

The customer journey consistently shifts to online and thus opens up completely new potential for companies to directly reach customers digitally at various stages. But how do you really succeed in creating a seamless end-to-end customer experience?

This article first appeared in the magazine Etailment. We appreciate your feedback and sharing the article.

Original article on Etailment.de (German)