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The customer journey consistently shifts to online and thus opens up completely new potential for companies to directly reach customers digitally at various stages. But how do you really succeed in creating a seamless end-to-end customer experience?
This article first appeared in the magazine Etailment. We appreciate your feedback and sharing the article.
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Exploit potential now: How CSPs can quickly secure and implement fiber rollout projects with a digital pre-marketing & customer portal.
What is Composable Business, which advantages does it bring – and why is it important for telco CIOs in particular now?
Composable business is an interplay of IT architecture, technological solutions and the corresponding mindset. Steven Bailey explains in an article at ComputerWeekly why exactly this enables telco companies to make a push toward digitization.