Searchperience is a powerful, personalized enterprise search- and recommendation solution for websites and E-Commerce portals. With Searchperience, users achieve optimal search results, even with large amounts of data and high traffic volumes. Intelligent search solutions and recommendation services increase the competitive edge of companies while improving the user-friendliness of their online portals. Easy-to-find content, simplified navigation and personalization lead to an improved web experienced and more
Complex services consist of extensive content. State-of-the-art search solutions can help users find what they are looking for with ease
Through recommendations, it is possible to provide relevant purchasing suggestions and increase conversion rates
Positive shopping experience, fuller shopping carts and increased sales as well as increased customer loyalty through relevant offers for every user
An excellent user experience that includes reliable search functions and product recommendations can determine whether visitors are satisfied and whether they become repeat customers. Challenges for companies:
Search is among the standard functions found on most websites. Nevertheless, not all search solutions fulfill the customers’ requirements. Enterprise search solutions have intelligent crawlers, are fault-tolerant and allow users to navigate swiftly through search results by using facets and filters. Meanwhile, targeted search results as well as autosuggestions present users with search results that they would not normally come into contact with. Additionally, large portals require a stable and powerful solution that is able to handle large volumes of data.
A reliable search solution can significantly increase the conversion rate: On the one hand, it lets users find specific content or the product they are looking for; on the other, it ensures that users have a satisfactory experience.
“Customers who bought this article also purchased...”: Product recommendations support visitors by showing them relevant content or products. The result: fuller shopping carts and cross-selling, as well as a positive shopping experience. Through the implementation of intelligent recommendation engines, companies can achieve higher conversion rates, more revenue and a longer visit duration – with very little technical effort.
Variety of customizable search features that adapt to the needs of each client
Powerful search leads to a positive user experience and satisfied customers
From correction of spelling errors to autocomplete, many features improve the usability of websites
Similar products and recommendations drive customers to new content
Multiple features comparable to those when searching by Amazon
Fuller shopping carts through the use of cross- and up-selling potential
Search and recommendation partially fulfill the role of an online customer service rep
Easy integration of search software with minimal effort, thanks to cloud services
Reliable search system suitable even for large portals with high traffic volume