Fulfillment and payment are critical elements in E-Commerce. Especially where complex omni- and multichannel commerce providers are involved, processes must be optimally integrated and automated – across all channels and with interfaces with all relevant customer-, order- and delivery data. AOE will implement the optimal fulfillment- and payment solutions for you – standalone or as a component of an already-existing IT architecture.
Administration and optimization of fulfillment processes for maximum customer satisfaction
Multichannel-integration of payment methods appropriate for the target audience and -markets
Optimal interaction of processes, workflows, systems, product- and customer data
In E-Commerce, fulfillment describes the entire process of order processing and encompasses all steps of the purchase order, processing and delivery of orders to the end customer
AOE analyzes and optimizes your E-Commerce platform and supplements it with a customized fulfillment solution that can be quickly and flexibly implemented. Together with our experienced partners, you will receive a complete E-Commerce solution from a single source, which Covers the entire portfolio for online retail – from E-Commerce and order management to omnichannel fulfillment.
Payment is a neuralgic point in E-Commerce. Simplicity, security and trust must be guaranteed one hundred percent in the payment process. A complicated, inefficient payment process or lack of payment methods can quickly lead to an abandoned purchase. The choice of payment methods for each target group and market as well as their optimal integration are fundamental.
Online card payment via credit card, debit card or other cards
Examples: VISA, AMEX
Payment through bank transfer from the account of the customer (on-/offline)
Examples: Sofort, SafetyPay
Direct debit, authorized payment of the customer account
Examples: ELV, SEPA
Payment via a pre-charged virtual wallet
Examples: Paypal, Alipay
Payment with the smartphone using mobile wallets or mobile transfers
Examples: Apple Pay, Boku
Acquisition of credit, payment before the actual purchase transaction
Examples: Paysafecard, uKash
Payment after delivery of the product or service
Examples: Konbini, Multibanco
Special, market-relevant and country-specific payment methods
Examples: UnionPay, MisterCash
On the basis of a market analysis, the appropriate payment methods and -providers are selected for the respective target markets and -audiences. Existing payment providers can also be integrated. Our experienced experts will analyze your E-Commerce process and create optimal conditions for the integration of the various payment methods.
Integration of payment methods into existing infrastructures and processes is carried out by our project teams. For this, we use agile methods such as Scrum, so that the development process is as transparent as possible for our clients. Testing is an important part of our quality assurance.
Reduced manual processing of data decreases susceptibility to errors
Powerful, modular omnichannel fulfillment from a single source
Flexible and fast reaction to changes in the supply chain process
Automated platform for managing in stock goods, orders, logistic centers, shops, dropship partners, etc.
Worldwide coverage and integration of all relevant payment methods and -systems
Secure all-in-one solution with high capacity for simple, safe online card payment
Increased customer satisfaction through customized fulfillment solution across all sales channels
Conversion optimization, increased revenue and cost efficiency through optimized processes
Optimal integration of all fulfillment- and payment processes into existing IT architecture
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