AOE's award winning Omnichannel Multi-Merchant Marketplace (OM³) is a powerful omnichannel marketplace that transforms airports and airlines into digital hubs. With its comprehensive suite of software applications and services, customers can enjoy a seamless online and offline shopping experience.

Powerful Marketplace

Powerful and flexible E-Commerce applications with highest availability

Omnichannel E-Commerce

Seamless shopping experience across all devices, sales- and communications channels

Non-aviation revenues

Digitalizes, secures and expands non-aviation revenues through data-driven travel retail e-commerce.

OM³ marketplace in action

OM³: Digital Travel Retail Platform

OM³ for airports

All products and brands of all retailers and airport services on one platform. Airports become E-Commerce shopping malls.

OM³ Airport Edition

OM³ for Airlines

Digital platform for non-aviation revenues for airlines. End-to-end integration. Vendor-agnostic. The ultimate customer experience. 

OM³ Airline Edition

Downtown Shopping

The digitalization of Tax-Free Downtown Shopping – the digital future of Tax-Refunding in Travel Retail with OM³.

OM³ Downtown Edition

OM³: Digital Travel Retail Platform

OM³ is a digital marketplace for airports and airlines with focus on the digitization of non-aviation revenues. The platform connects all retailers, products and services on one platform. This enables data-driven travel retail e-commerce, personalized offers and campaigns as well as the integration of loyalty programs. The omnichannel commerce solution is ready for use in a short time and can be flexibly adapted to complex customer needs. All systems and services can be integrated. 

A unique customer experience is created for passengers along the entire customer journey. They can shop and book services on the platform at any time of the journey. Supported by personalized offers at the right time and the right place. With same-hour delivery to the gate, lounge or seat. Payable with loyalty points or as mixed payments. This creates real added value. The "Golden Hour" becomes the "Golden Month".

Highlight Features


Luxury Shopping

Mixed Payments

Concession Handling

Same-Hour Delivery

Real-Time Analytics

Our clients

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