OM³ Commerce Cloud: Digital Travel Retail Marketplaces for Airports and Airlines

OM³ is a digital marketplace for airports and airlines with focus on the digitization of non-aviation revenues. The platform connects all retailers, products and services on one platform. This enables data-driven travel retail e-commerce, personalized offers and campaigns as well as the integration of loyalty programs. The omnichannel commerce solution is ready for use in a short time and can be flexibly adapted to complex customer needs. All systems and services can be integrated. 

A unique customer experience is created for passengers along the entire customer journey. They can shop and book services on the platform at any time of the journey. Supported by personalized offers at the right time and the right place. With same-hour delivery to the gate, lounge or seat. Payable with loyalty points or as mixed payments. This creates real added value. The "Golden Hour" becomes the "Golden Month".