We are AOE – and we help airlines significantly enhance ancillary revenues through our subscription-based digital solutions. We enable airlines to better control their passengers’ experiences using our end-to-end, integrated platform. We empower airlines with our vendor-agnostic, modular architecture.
Offering anything, anytime, anywhere: a seamless, personalized retail experience with more choices and relevance – just as we all like it.
Creating a powerful self-managed, supplier-independent ecosystem where customer engagement is combined with end-to-end delivery capabilities.
Enabling opportunities to reach new audiences at relevant touchpoints, increasing awareness and driving higher conversions, based on data and insights.
Replace the classic trolley model with a powerful new digitally-enabled, integrated solution. Transform shopping into a delight for your passengers with a vastly enhanced range of available brands and products. Offer multiple fulfillment options seamlessly. Our modular solution transforms ancillary retail operations for airlines while reducing food and resource wastage, thereby managing costs while promoting sustainability. Unparalleled convenience based on a simplified subscription model.
Integrate disparate ancillary retail opportunities, advertising, passenger engagement, delivery options and even supply chain management into one platform for all-round convenience. Our solution creates one ecosystem, easily accessible to your passengers along all touchpoints, integrating seamlessly with PNR and loyalty data, crew on-board operations and supply-chain back-end, bringing full E-Commerce capabilities to the inflight environment. Remarkable functionality that transforms ancillary revenue potential.
Enable a vastly superior traveller engagement and E-Commerce experience. Fully-integrated with simplified vendor management, allowing airlines to onboard as many partners as desired without constraint of geography, physical space or even last-mile delivery solutions. Our solution empowers airlines to manage the passenger experience as desired, without being constrained by solution-specific vendors and contracts over time. Sensible, scalable architecture that cedes control back to the airline.
The future of ancillary revenue for airlines is Omnichannel. The traditional inflight retail model for creating ancillary revenue can neither meet the demands of today’s passengers, nor is it a suitable fit for today’s technology. This whitepaper describes how airlines can use digital opportunities to generate higher revenues with a smarter, more secure platform – even during a crisis.