Airlines are facing unprecedented disruption – we help them significantly enhance ancillary revenues through our subscription-based end-to-end solutions for managing the complete catering, F&B and travel retailing journey. We enable airlines to better control their passengers’ experiences and empower them with our vendor-agnostic, modular architecture.
Offering anything, anytime, anywhere: a seamless, personalized retail experience with more choices and relevance – just as we all like it.
Creating a powerful self-managed, supplier-independent ecosystem where customer engagement is combined with end-to-end delivery capabilities.
Providing opportunities to reach new audiences at relevant touchpoints, increasing awareness and driving higher conversions based on data and insights.
Replace the classic trolley model with a powerful new digitally-enabled, integrated solution. Make shopping a delight for your passengers with a vastly enhanced range of available brands and products. Manage your entire supply chain with ease. Offer multiple fulfillment options seamlessly. Our modular solution transforms airlines' ancillary retail operations while reducing food and resource wastage, thereby managing costs while promoting sustainability. Unparalleled convenience based on a simplified subscription model.
Integrate disparate ancillary retail opportunities, advertising, passenger engagement, delivery options and even supply chain management into one platform for all-round convenience. Our solution creates one ecosystem, easily accessible to your passengers along all touchpoints, integrating seamlessly with PNR and loyalty data, crew on-board operations and supply chain backend, bringing full E-Commerce capabilities to the in-flight environment. Remarkable functionality that transforms ancillary revenue potential.
Enable a vastly superior traveler engagement and E-Commerce experience. Fully integrated with simplified vendor management, allowing airlines to onboard as many partners as desired without restrictions on geography, physical space or even last-mile delivery solutions. Our solution empowers airlines to manage the passenger experience as desired, without being constrained by solution-specific vendors and contracts over time. Integrated, scalable cloud-based architecture that puts the airline back in control.
Everything the passenger needs – anything, anytime, anywhere.
End-to-end solution including order management and fulfillment.
Complete product range of all airport retailers on one platform.
Shop and pay in-flight, get delivery at destination or to home.
Personalized offers at the right time and right place.
Personalized content and offers based on passenger interests.
Delivery options to gate, lounge, seat, or home.
Burn loyalty points through shopping opportunities that create additional value for users.
Almost infinite product range through partner selling and dropshipping.
The future of ancillary revenue for airlines is omnichannel. The traditional in-flight retail model for creating ancillary revenue can neither meet the demands of today’s passengers, nor is it a suitable fit for today’s technology. This whitepaper describes how airlines can use digital opportunities to generate higher revenues with a smarter, more secure platform.
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