Workshop B: “Re-engage: Driving Customer Loyalty”

The TFWA Asia Pacific Exhibition & Conference for Duty Free & Travel Retail ist most important travel retail conference in the world’s largest region for the industry.

On Monday, May 8, 2017, Kian Gould, Founder & CEO of AOE, will participate in an executive workshop.

Workshop B Re-engage: Driving Customer Loyaltywill explore how the industry can increase customer spend in times where few travellers enter retail outlets and even less can be described as loyal customers.

The workshop will take place from 2:30 p.m. to 4:00 p.m. in Breakout Room 1, Level 5, Marina Bay Sands Expo & Convention Centre.