“Leading airports towards operational excellence, profitability and customer service”

This is the theme for the “ACI Airport Exchange 2017” conference, which will take place from December 5 through December 7 in Oman.

1,500 industry leaders will meet in the Oman Convention & Exhibition Centre in Muscat for the largest conference on the annual ACI calendar. Participants can find out the latest news and trends about Airport Operations and -Development, Security, Crisis Management as well as Digital Innovation in four specialist conferences and the “Keynote Arena”.

Would you like to discuss conference topics or just talk about current industry trends with experts? Then stop by our booth for a visit: You can find AOE at Stand Number 29.

AOE Presentation on December 7: “This is what has to change for airport retail to survive”

On December 7, conference attendees will have the opportunity to get an in-depth look at AOE's OM³ Suite. In a joint presentation with Jens Paul, Vice President E-Commerce at Fraport, AOE CEO Kian Gould will provide insights into the Omnichannel Multi-Merchant Marketplace, which was first successfully implemented at Frankfurt Airport.

OM³ is a powerful online marketplace, which venues with large numbers of customers such as airports can use to realize their full retail potential.

The presentation will take place from 1:30 p.m. to 2:45 p.m. as part of the “Digital Innovation & Big Data” specialist conference.