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Thomas Cook: New Intranet and operations management integration

About the Case Study

Which criteria does an intranet have to meet in order for employees to receive an optimal tool for their purposes? To answer this question, AOE developed a completely new intranet portal for the world’s leading tourism company Thomas Cook within just four months.

Business Benefits

  • Everything employees need on one platform
  • Easily create and manage classified ads
  • User-friendly handling
  • Intranet for Thomas Cook and Condor on the same technical basis

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Open Source-based, user-friendly content management for the intranet.

Portal Features

Central management, easy maintenance and efficient access to internal data and 3rd-party platforms.

Online Marketplace

Customized online solution enables employees to post and manage ads.

Management Summary:
User-friendly Intranet for all Use Cases

Thomas Cook wanted to provide employees with an attractive central point of contact for relevant company news, internal memos and current statistics, as well as frequently used forms, employee offers and much more. AOE’s task was to implement an intranet for Thomas Cook and its subsidiary Condor, both based on identical technology. The aim was to depict the specific divisions of the complex organization and to present the teams individually. AOE developed a customized marketplace specifically for the intranet, where employees can post, administer and read classified ads. AOE succeeded in creating a visually appealing and lively intranet that meets the client’s needs for technical sophistication as well as ease of use.

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