In this interview with Martin Moodie, founder and chairman of "The Moodie Davitt Report", AOE founder and CEO Kian Gould explains how OM³ as Airport, Airline and Downtown Edition will better meet the various requirements of the different travel retail players in the future. At the TFWA World & Exhibition Conference, the experts talk about current developments in the aviation industry and give an outlook on future projects and developments.
In an update, Kian Gould reports on the success achieved so far with the Airport Edition at Frankfurt Airport, London Heathrow Airport and Auckland International Airport. It also reveals what lessons have been learnt, which projects are in the starting blocks - and in which direction the general development is heading.
Is Inflight Retail outdated? Kian Gould explains why airlines have enormous potential to become big E-Commerce players, what really matters – and how Singapore Airlines was the first airline to take the step in this direction. With the upcoming Avianca rollout, a smaller-scale rollout will also take place.